Privacy Policy
This Privacy Policy describes how NoteTaker 1 ("we", "us", or "our"), operated by {{LEGAL_NAME}}, collects, uses, and protects your personal information when you use our application and services at notetaker1.in and app.notetaker1.in. By using our services, you agree to the collection and use of information as described in this policy.
1. Information We Collect
1.1 Information You Provide
- Phone number — collected during OTP-based sign-in for identity verification only.
- Name and profile details — optionally provided by you (name, university, degree, year of study).
- Payment information — processed by Razorpay. We do not store card numbers, UPI credentials, or banking details on our servers.
- Note content — text, drawings, audio recordings, images, and other content you create within the app.
1.2 Information Collected Automatically
- Device and usage data — device type, operating system, browser type, app version, and feature usage statistics (e.g. number of notes created, tools used).
- IP address and approximate location — used to determine country of access for regional availability checks. We do not track precise GPS location.
- Log data — error logs and performance data collected via Firebase to improve service reliability.
1.3 Google Drive (Optional)
If you connect Google Drive, we access only the files created by NoteTaker 1 in your Drive. We do not read, modify, or access any other files in your Google Drive account.
2. How We Use Your Information
- To authenticate your identity and maintain your session.
- To store and sync your notes across your devices.
- To process subscription payments via Razorpay.
- To send you transactional communications (OTP, billing receipts, trial expiry notices).
- To enforce usage quotas and subscription plan limits.
- To improve the app through anonymised usage analytics.
- To comply with legal obligations under applicable Indian law.
3. Data Sharing and Disclosure
We do not sell, rent, or trade your personal data to any third party. We share data only in the following limited circumstances:
- Razorpay — for payment processing. Governed by Razorpay's Privacy Policy.
- Firebase (Google) — for authentication, database, and hosting. Governed by Google's Privacy Policy.
- SendGrid (Twilio) — for transactional email delivery only.
- Legal obligation — if required by law, court order, or governmental authority in India.
4. Data Storage and Security
Your data is stored on Google Firebase servers (us-central1 region). We implement industry-standard security measures including:
- HTTPS/TLS encryption for all data in transit.
- Firebase Security Rules restricting data access to authenticated users only.
- DKIM/SPF/DMARC authentication for all outgoing email.
- No storage of raw OTPs or passwords on our servers.
While we take reasonable precautions, no internet transmission is 100% secure. Please contact us immediately if you suspect unauthorised access to your account.
5. Data Retention
- Active accounts — data retained for the duration of your account.
- Deleted accounts — data permanently deleted within 30 days of account deletion request.
- Billing records — retained for 7 years as required under Indian financial regulations.
- Usage logs — anonymised after 90 days.
6. Your Rights
As a user, you have the right to:
- Access — request a copy of the personal data we hold about you.
- Correction — request correction of inaccurate data.
- Deletion — request deletion of your account and associated data.
- Portability — export your notes at any time from within the app.
- Withdraw consent — disconnect Google Drive or delete your account at any time.
To exercise these rights, email us at privacy@notetaker1.in.
7. Children's Privacy
NoteTaker 1 is intended for users aged 13 and above. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us and we will delete it promptly.
8. Cookies and Local Storage
We use browser localStorage and IndexedDB to store your notes and preferences locally on your device for offline access and performance. We do not use advertising or tracking cookies. Firebase may set functional cookies necessary for authentication.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or an in-app banner. Continued use of the service after changes constitutes acceptance of the updated policy.
10. Grievance Officer
As required under the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, our Grievance Officer is:
Name: {{GRIEVANCE_NAME}}
Email: {{GRIEVANCE_EMAIL}}
Address: {{FULL_ADDRESS}}
Response time: We will acknowledge your complaint within 24 hours and resolve it within 15 days.
11. Contact Us
For any privacy-related queries or concerns:
- Email: privacy@notetaker1.in
- Website: notetaker1.in
This policy is governed by the laws of India, including the Information Technology Act, 2000 and applicable RBI guidelines.